FAQ
Frequently Asked Questions
Explore common questions about cancer-related fatigue to better understand how we can support you on your journey.

It is not always possible to prevent cancer fatigue. However, there are effective ways to reduce your risk of developing it and limit the severity of the condition if you do. Your healthcare team can help you identify the factors that may increase your risk of developing cancer fatigue and the right combination of fatigue prevention strategies to address them.
Several strategies can help manage cancer-related fatigue, including regular exercise, counselling, stress management, and energy conservation. Experienced healthcare providers can be extremely helpful in finding the right combination of treatments/management strategies to address the unique causes of fatigue for affected individuals.
Cancer-related fatigue is a persistent feeling of tiredness and lack of energy experienced by people living with and after cancer that is not relieved by rest or sleep.
We are ready to accept various payment methods, including debit, credit (Visa or Mastercard), and digital wallets.
The fatigue services and treatments covered by private, third party insurance are entirely dependant on your plan. Please contact your insurance provider to see if you are eligible.
Many of our services are covered by OHIP for eligible individuals (medical referral is required). Please contact us for more details.
We have a fillable referral form available for download here. However, any standard physician referral to our clinic will suffice.
Yes, you will receive reminder emails prior to each appointment.
The flow and focus of our appointments are consistent whether you are attending them in-person or remotely. However, certain assessments like physical function tests are best completed in-person.
General Fatigue: Extreme tiredness resulting from mental or physical exertion or illness, often resolved through adequate rest and recovery
Cancer-related Fatigue: A distressing, persistent, subjective sense of physical, emotional and/or cognitive tiredness or exhaustion related to cancer and/or cancer treatment that is not proportional to recent activity and interferes with usual functioning. Cancer-related fatigue is more severe, more constant and more debilitating than “normal” fatigue. Unlike general fatigue, cancer-related fatigue is not relieved by adequate sleep or rest (Bower, JE., 2014).
Treatment for cancer-related fatigue is multifactorial, involving multiple strategies depending on your unique causes and risks of fatigue, however, there is overwhelming evidence to suggest that exercise therapy is the most effective treatment for most people’s cancer-related fatigue.
Free Fatigue Consultation (Remote):
- Ensure your questionnaires are completed and submitted to us 48 business hours prior to your appointment
Comprehensive Fatigue Assessment (On-site or remote):
- Ensure your questionnaires are completed and submitted to us 72 business hours prior to your appointment
- Please wear loose fitting clothing and comfortable footware
- Please bring a water bottle (water fountain available on-site, no disposable cups provided)
Cardiopulmonary Exercise Test (CPET; On-site):
- Completed Physical Activity Readiness Questionnaire (PAR-Q) to be completed and submitted 48 business hours prior to the test day
- If you have chest hair, refer to the CPET information package and note where you will be shaven OR please shave ahead of time
- Please wear short sleeve shirt or tank top, comfortable shorts or pants, and running shoes
- Please bring a water bottle (water fountain available on-site, no disposable cups provided)
- Please bring a hand towel
Exercise Therapy Sessions
- Please wear short sleeve shirt or tank top, comfortable shorts or pants, and running shoes
- Please bring a water bottle (water fountain available on-site, no disposable cups provided)
- Please bring a hand towel
Can you treat my fatigue if I have never been diagnosed with cancer?
- Our focus at Cancer Fatigue Services is on cancer-related fatigue. We are happy to direct you to the appropriate services for general fatigue.
Yes. With your consent, we provide your family physician and anyone else you choose updates regarding your progress and results within our program.
Free Fatigue Consultation (Remote):
- Health Card
Comprehensive Fatigue Assessment (On-site or remote):
- Health Card
- Medication List
- Any supporting documentation that may be relevant to your past medical history and/or diagnosis
- Insurance card and/or policy number
Cardiopulmonary Exercise Test (CPET; On-site):
- Completed Physical Activity Readiness Questionnaire (PAR-Q) to be completed and submitted 48 business hours prior to your test day
- Health Card
- Medication List
Your privacy is a top priority at Cancer Fatigue Services. We collect personal health information with your consent and under the authority of the Personal Health Information Protection Act (PHIPA). All of our staff are educated on protecting patient privacy and compliance with Ontario legislation and we have strict security controls in place to ensure your information is only viewed when required and only by the people who need to see it to support your care.
Yes, absolutely. We want our services to be as accessible as possible. Support from friends and caregivers is often very helpful and encouraged.
Define Your ‘Tired’.
Use our Cancer Fatigue Analyzer to better understand your fatigue.
Unlock new insights into your personal fatigue risk, severity, impact, and care needs.

