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FAQ

Frequently Asked Questions

Explore common questions about cancer-related fatigue to better understand how we can support you on your journey.

Can cancer fatigue be prevented?

It is not always possible to prevent cancer fatigue. However, there are effective ways to reduce your risk of developing it and limit the severity of the condition if you do. Your healthcare team can help you identify the factors that may increase your risk of developing cancer fatigue and the right combination of fatigue prevention strategies to address them.

How can cancer-related fatigue be managed?

Several strategies can help manage cancer-related fatigue, including regular exercise, counselling, stress management, and energy conservation. Experienced healthcare providers can be extremely helpful in finding the right combination of treatments/management strategies to address the unique causes of fatigue for affected individuals.

What is cancer-related fatigue?

Cancer-related fatigue is a persistent feeling of tiredness and lack of energy experienced by people living with and after cancer that is not relieved by rest or sleep.

What types of payment do you accept?

We are ready to accept various payment methods, including debit, credit (Visa or Mastercard), and digital wallets.

What treatments and services can I get covered by my third party insurance provider?

The fatigue services and treatments covered by private, third party insurance are entirely dependant on your plan. Please contact your insurance provider to see if you are eligible.

What services are covered by OHIP? What is required for my services to be eligible for OHIP coverage?

Many of our services are covered by OHIP for eligible individuals (medical referral is required). Please contact us for more details.

How do I get a medical referral for your services?

We have a fillable referral form available for download here. However, any standard physician referral to our clinic will suffice.

Will I be reminded of my up-coming appointments?

Yes, you will receive reminder emails prior to each appointment.

Is there a difference in structure between in-person and virtual appointments?

The flow and focus of our appointments are consistent whether you are attending them in-person or remotely. However, certain assessments like physical function tests are best completed in-person.

What is the difference between cancer-related fatigue and general fatigue? How are they treated differently?

General Fatigue: Extreme tiredness resulting from mental or physical exertion or illness, often resolved through adequate rest and recovery

 

Cancer-related Fatigue: A distressing, persistent, subjective sense of physical, emotional and/or cognitive tiredness or exhaustion related to cancer and/or cancer treatment that is not proportional to recent activity and interferes with usual functioning. Cancer-related fatigue is more severe, more constant and more debilitating than “normal” fatigue. Unlike general fatigue, cancer-related fatigue is not relieved by adequate sleep or rest (Bower, JE., 2014).

 

Treatment for cancer-related fatigue is multifactorial, involving multiple strategies depending on your unique causes and risks of fatigue, however, there is overwhelming evidence to suggest that exercise therapy is the most effective treatment for most people’s cancer-related fatigue.

 

Source: Bower JE. Cancer-related fatigue–mechanisms, risk factors, and treatments. Nat Rev Clin Oncol. 2014 Oct;11(10):597-609. doi: 10.1038/nrclinonc.2014.127. Epub 2014 Aug 12. PMID: 25113839; PMCID: PMC4664449.

Is there anything I need to do to prepare for my appointment?

Free Fatigue Consultation (Remote):

  • Ensure your questionnaires are completed and submitted to us 48 business hours prior to your appointment

 

Comprehensive Fatigue Assessment (On-site or remote):

  • Ensure your questionnaires are completed and submitted to us 72 business hours prior to your appointment
  • Please wear loose fitting clothing and comfortable footware
  • Please bring a water bottle (water fountain available on-site, no disposable cups provided)

 

Cardiopulmonary Exercise Test (CPET; On-site):

  • Completed Physical Activity Readiness Questionnaire (PAR-Q) to be completed and submitted 48 business hours prior to the test day
  • If you have chest hair, refer to the CPET information package and note where you will be shaven OR please shave ahead of time
  • Please wear short sleeve shirt or tank top, comfortable shorts or pants, and running shoes
  • Please bring a water bottle (water fountain available on-site, no disposable cups provided)
  • Please bring a hand towel

 

Exercise Therapy Sessions

  • Please wear short sleeve shirt or tank top, comfortable shorts or pants, and running shoes
  • Please bring a water bottle (water fountain available on-site, no disposable cups provided)
  • Please bring a hand towel

 

Can you treat my fatigue if I have never been diagnosed with cancer?

  • Our focus at Cancer Fatigue Services is on cancer-related fatigue. We are happy to direct you to the appropriate services for general fatigue.
Does Cancer Fatigue Services keep my family doctor informed of my progress?

Yes. With your consent, we provide your family physician and anyone else you choose updates regarding your progress and results within our program.

What documentation do I need to bring to my appointment(s)?

Free Fatigue Consultation (Remote):

  • Health Card

 

Comprehensive Fatigue Assessment (On-site or remote):

  • Health Card
  • Medication List
  • Any supporting documentation that may be relevant to your past medical history and/or diagnosis
  • Insurance card and/or policy number

 

Cardiopulmonary Exercise Test (CPET; On-site):

  • Completed Physical Activity Readiness Questionnaire (PAR-Q) to be completed and submitted 48 business hours prior to your test day
  • Health Card
  • Medication List
How do you ensure the protection of my health information?

Your privacy is a top priority at Cancer Fatigue Services. We collect personal health information with your consent and under the authority of the Personal Health Information Protection Act (PHIPA). All of our staff are educated on protecting patient privacy and compliance with Ontario legislation and we have strict security controls in place to ensure your information is only viewed when required and only by the people who need to see it to support your care.

Can I bring a caregiver to attend my appointments?

Yes, absolutely. We want our services to be as accessible as possible. Support from friends and caregivers is often very helpful and encouraged.

Define Your ‘Tired’.
Use our Cancer Fatigue Analyzer to better understand your fatigue.

Unlock new insights into your personal fatigue risk, severity, impact, and care needs.

Tired of being tired?
Contact us today

Do not accept being fatigued as part of your ‘new normal’. Book your free and no-obligation consultation with our Customer Care Team to learn more about how we can help address your cancer fatigue-related concerns.