(The image above is from Dr. Scott Adams’ talk for Canadian Cancer Survivor Network (CCSN).)

If you completed the Cancer Fatigue Analyzer over the past several months and never received your results email, we want to start by saying this plainly: that wasn’t you. It was us. An issue caused our delivery system to stop working without giving us any visible sign. You filled out the analyzer honestly, you waited, and nothing arrived. We understand how deflating that is, especially if you are already fatigued. We’re sorry.

The good news: it’s fixed. If you’re one of the people who never got your results, we’d love for you to try again. The analyzer is again delivering what it was always meant to, a personalized snapshot of where your fatigue sits, sent to your inbox within minutes.

Here’s what’s remarkable about the tool, and why we kept investing in it in the first place. Even with its short set of questions: your fatigue levels, your risk factors, the symptoms you recognize in yourself, and how fatigue is showing up in your daily life, the analyzer data we’ve collected maps closely to the profile we see in people who come through for a full clinical assessment. The patterns line up. The risk factors you flag and the severity of impact you describe already tell us a meaningful amount about what your fatigue profile is likely to look like, what’s most likely contributing to it, and which interventions tend to help most in people like you. That’s not a guess. That’s our own comprehensive-assessment data sitting alongside analyzer responses and telling the same story.

The measurements from intake exams and reassessment keep validating what the people we work with are already telling us. After working with us for as little as six weeks, people report that they’re less exhausted than they used to be. That they can get through a day without bracing for collapse. That they recognize themselves again. The metrics move in the same direction as the lived experience and that alignment is not something we take for granted.

We’re planning updates to the analyzer so it can share more of what we’re learning, a clearer picture of likely contributors to your fatigue and the kinds of support that tend to help. But we want to be honest about what even the best version of a self-report tool can and can’t do. The analyzer orients you. It doesn’t measure you. Only a comprehensive assessment of your physical, emotional and cognitive health, including cardiopulmonary exercise testing, gives us objective data we can’t get any other way. It removes guesswork. It lets us build a plan around your body, not around a general pattern. If the analyzer suggests your fatigue is worth taking seriously, the next step is worth taking too.